When a Customer Says
"That's Not What I Agreed To,"
What Do You Have?
Turn every customer verification into court-admissible evidence — and predict which customers will become problems before they do.
Built for Regulated Industries
Our Technology
Eight layers of evidence. One permanent record.
Continuous Video Recording
Every regulated conversation captured from open to close. Patented enforcement — no gaps, no skips.
Facial Detection & Liveness
AI confirms the right person remains on-camera throughout. Proxy fraud flagged automatically.
Audio Volume Enforcement
Patented volume detection verifies the customer is speaking — not silently coaching.
GPS Geo-Fencing
Location verification pins the customer to the real address at the real time of sale.
AI Avatar Verification
80+ multilingual AI avatars guide customers through compliance flows — any hour, any language.
Regulator-Ready Exports
One-click PDF packages your legal team and regulators can actually use. Court-admissible.
Call Transcription
Verbatim transcript of every verification. Searchable, quotable, court-admissible. No gaps, no paraphrasing.
Coaching Detection
AI identifies when a customer is being coached off-camera. Flags coached responses automatically before they become disputes.
How It Works
From Sale to Lawsuit-Proof in 90 Seconds.
90 seconds to capture · 2–5 minutes for full survey completion.
Secure link sent
Customer receives a browser-based verification link. No app install required.
The Risk
The Unverified Sale Is Your Biggest Liability
Without Proof
- Customer claims: "I was never told that"
- Rep says they disclosed everything
- 6-month investigation begins
- Legal fees mount — $50K minimum
- Lender freezes funding
- Deal revenue clawed back
- Portfolio flagged by lender
- Sales channel shut down entirely
- Reputation damaged permanently
With Callpilot
- Pull the verification in 30 seconds
- Video of customer acknowledging terms
- Face match confirming identity
- GPS proving location at time of sale
- Timestamp proving when it happened
- Court-admissible PDF exported instantly
- Case closed in 24 hours
- Lender satisfied
- Channel protected
The Cost
The Cost of One Unverified Sale
What compliance failures actually cost your business
Callpilot verification: Starting at $30 per transaction
One disputed sale costs more than a YEAR of Callpilot protection.
Predictive Risk Intelligence
Know Which Customers Will Become Problems — Before They Do
FER + Tone Analysis = Predictive Risk Scoring
FER (Facial Expression Recognition)
- Confusion during disclosure
- Hesitation at key terms
- Disengagement signals
- Stress indicators
Tone Analysis
- Uncertainty in responses
- Coached or scripted answers
- Emotional distress markers
- Engagement vs. compliance
Predictive Modeling
- Likelihood of early cancellation
- Probability of chargeback
- Complaint risk score
- Long-term customer performance
For Compliance Teams
Flag verifications where the customer showed confusion — before they file a complaint.
For Lenders / Finance Partners
Score deal quality at origination. Fund portfolios with confidence based on verified engagement.
For QA / Audit
Identify reps whose customers show high-risk signals — and intervene before patterns become problems.
Engagement
Comprehension
Tone Confidence
Dispute Risk
For Lenders
Underwrite Smarter. Fund with Confidence.
Callpilot gives you visibility into deal quality at origination — not after default.
Without Callpilot
- You fund portfolios based on paperwork
- You discover compliance issues after clawbacks
- You have no visibility into customer understanding
- Misrepresentation risk is invisible until it's too late
- Rep quality varies — but you can't measure it
With Callpilot
- Video-verified proof of every disclosure
- FER + tone scores show real customer engagement
- Predictive risk scores at deal level
- Portfolio-level compliance dashboards
- Rep performance benchmarking by risk metrics
80+ AI Avatars
Real faces. AI precision.
See what AI-powered verification sounds like
Home Security Verification
"A customer filed a complaint 8 months after signing. The state AG opened an inquiry. We pulled the Callpilot verification — video, face match, timestamp — in 30 seconds. Inquiry closed in 24 hours."
VP of Compliance
National Solar Installer
Turn the most fragile moment into the most defensible one.
SOC 2 audited. US Patent protected. Trusted by regulated industries across North America.