Welcome to Callpilot Support! We’re here to ensure you have a seamless experience with our platform. If you need assistance, check out our FAQs below or contact us directly.
How to Contact Support
For any issues or questions, you can reach our support team:
Email: support@callpilot.io
Hours: Monday - Friday | 9 AM - 6 PM (ET)
For urgent issues outside of business hours, please email us, and we will respond as soon as possible.
Frequently Asked Questions (FAQs)
- Do I need to download anything to use Callpilot?
- iOS (Native App Users): Ensure you have the latest version of the Callpilot app installed. Visit the App Store to check for updates.
- Mobile Web Browser Users: No download is required—just log in via your preferred web browser.
- Desktop Users: No downloads needed. Simply access Callpilot through your web browser.
- How do I update my Callpilot app?
- For iOS users, go to the App Store, search for “Callpilot,” and tap “Update” if a new version is available.
- I’m having trouble logging in. What should I do?
- Double-check your username and password.
- Clear your browser cache and cookies if using a web version.
- If you forgot your password, use the “Forgot Password” option to reset it.
- Still having trouble? Contact support.
- My video/audio isn’t working. How do I fix it?
- On mobile: Ensure you have granted Callpilot permission to access your camera and microphone.
- On desktop: Check your browser settings to allow camera and microphone access.
- Refresh the page or restart your device if the issue persists.
- Can I use Callpilot on multiple devices?
- Yes! You can seamlessly switch between mobile and desktop without losing progress. Just log in with your credentials.
Still Need Help?
If your issue isn’t listed above, don’t hesitate to reach out! Our team is happy to assist you.
Thank you for choosing Callpilot!
